An industry-respected operator, speaker and thought leader whose commitment to excellence extends from the club floor to the community.
Energized executive with track record of driving results through human performance improvements, culture, sales, service and innovative thinking.
Areas of Expertise
- Strategy, Vision and operational planning
- Revenue generation through sales, marketing, customer service and Non dues avenues i.e. Personal training etc.
- Operational management and development – systems & structure
- Cultural development
- Human performance management – training & Development
- Multi Club management and consulting
- Facility design and development
- Retention & Programming
- Strength & condition and injury prevention training
Education
- M.S. Exercise Science Emphasis in S&C, minor in sports medicine, George Mason University
- B.S. Exercise Science Exercise Physiology emphasis, Salisbury University
- Sports Medicine West Chester University
- NSPA – Certified Conditioning Specialist
- NSCA CSCS
- Athletic Trainer
COO of Merritt Clubs with over 28 years of experience at the Senior Management level; Mr. Miller joined the Merritt Team in 2000. In his current capacity Mr. Miller is responsible for all the day to day management and operations of all Merritt Cubs, the Oversight of the Management & consulting division as well as the wellness aspect of the clubs. In addition to running the Merritt Clubs, Mr. Miller speaks at several industry conferences, such as HFA, MACMA, NEHRSA, Club Industry, HFA Institute, sits on and also Moderates a Round table of Executives, Smart CEO Board and Club Solutions advisory board. In addition he writes for industry magazines, is active with his wife and 4 kids coaching youth baseball and enjoying making a difference with in their community.