Why Summer Hurts and How Smart Retention Solves It

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Summer challenges gyms—attendance drops, engagement dips, and revenue can stall. With the right approach, this can become a season for deeper member loyalty and community connection.

  1. Spot At-Risk Members
    Check attendance and digital engagement weekly. Reach out personally when you notice absences.
  2. Personal Outreach
    Send quick messages with workout tips or highlight new online classes to keep all members active, wherever summer takes them. Hi [Name], Missing your energy! Try our new virtual classes—they’re perfect for vacations or busy weeks. Want more info? Just reply!
  3. Add Seasonal Value
    Offer outdoor, hybrid, or themed classes with fun challenges. Encourage referrals and reward members for maintaining both in-person and online engagement.
  4. Flexible & Family-Friendly Scheduling
    Adjust class times for summer routines. Roll out short lunchtime or virtual family workouts—especially useful for parents juggling kids on break. Hi [Parent], School’s out! We’ve added online family and express workouts you can do at home—no child care needed. Reply “SUMMER” for the schedule!
  5. Automate Consistent Communication
    Use automated tools for reminders, updates, and personalized invitations to your virtual classes—making every member feel seen and supported.

With these simple tactics, summer becomes a time to strengthen relationships and inspire members to stay committed.

Special Offer for Rex Members:
Get 5,000 free SMS credits from Referrizer to help you reconnect and grow retention this summer! Book a demo to claim your credits and get a tailored strategy for your best season yet.

[/vc_column_text][vc_row_inner content_placement=”middle” css=”.vc_custom_1711467237207{margin-bottom: 39px !important;}”][vc_column_inner][vc_separator color=”blue”][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1452700243026{margin-bottom: 39px !important;}”][vc_column_inner][vc_column_text css=”.vc_custom_1722844614967{margin-bottom: 20px !important;}”]About REX Roundtables

REX is designed specifically for business owners and executives who are passionate about getting better and achieving dramatically better results. A REX Roundtable is a personal, advisory board composed of 15-18 smart and successful individuals who meet regularly to help each other improve the performance of their business and the quality of their personal lives. REX carefully crafts the chemistry of each Roundtable so there are no competitors, strong similarities, yet a broad range of complementary expertise among the members. Founded in 1989, REX has over 250 members with 2,700+ clubs in more than 25 countries.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/4″ offset=”vc_hidden-sm vc_hidden-xs”][stm_sidebar sidebar=”573″][/vc_column][/vc_row]

Why REX?

Running a business is one of the most demanding and isolating roles a person can take on. Your staff can’t always tell you the hard truths. Your competitors certainly won’t. And well-meaning advisors rarely have the real-world experience to challenge you the way a peer can.

REX Roundtables are built on the belief that the right peer group changes everything. Each Roundtable is structured around candor over comfort: polite talk is actively discouraged in favor of the honest, incisive exchange that actually moves businesses forward. Your chair and fellow members create a confidential, high-trust environment where the difficult conversations are held, and then acted on.

The results bear this out. In the fitness industry alone, the top 25% of REX member clubs are 50 to 100% more profitable than industry averages. That performance gap isn’t luck; it’s what happens when smart operators stop working in isolation and start working together.

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